Molly S Etr

Refund

I thought I was signing up for a free trial of game changer but it charged me 96.06. I would like to cancel that and get a full refund as this just happened on March 19th and I canceled today as well.
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Loss:
$96

Preferred solution: Full refund

User's recommendation: Read carefully prior to choosing options

Johnny Y Voz

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Verified Reviewer

Delayed game

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We play game march 16 at 930 a m Brantley vs pike road softball and still saying delayed at top score of game
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Derrick P Dud

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Verified Buyer
|

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Verified Reviewer
| map-marker Laren, North Holland

Charged for the wrong subscription

GameChanger - Charged for the wrong subscription
I was charged for the wrong subscription. I only wanted the monthly plus access but instead i got charged for the annual premium access. Is it possible for me to get that changed and get the difference refunded to me? Please let me know what i can do to get this resolved! Thanks, Derrick Price 256-714-**** ridindatide79@***.com
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Loss:
$98
Pros:
  • Great to follow when you cant be there in person
Cons:
  • Amount of money you have to pay just to be able to see stats

Preferred solution: Full refund

Mike H Cdf

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Verified Buyer
| map-marker West Monroe, Louisiana

Subscription questions

GameChanger - Subscription questions
Annual subscription error this subscription was erroneously made for a year when it was intended to be a monthly withdrawal. Then I find out the subscription that I already have will renew in march (?). I want a credit applied for the $99.38. And keep existing subscription
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Kim B Eoa

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Verified Reviewer

Dispute charges

Hello I am disputing the annual charge that I got charged with with the GameChanger app. I need it refunded to my account immediately it was not supposed to be an annual charge considering my daughter is only in a three month sport. I have no interest in the app other than Those three months so if you can put that back into my account and I will close that app as well I would appreciate it. Please reach back to me if needed.
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Loss:
$90
Pros:
  • Live watching
Cons:
  • Billing issues

Preferred solution: Full refund

User's recommendation: Follow up with consumer

William J Jyd

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Verified Reviewer
| map-marker Billings, Montana

Trouble with account not working

Trouble with account not working right. Hasn't worked correctly from the start.have been having trouble since I re joined again this year. Goes for both of my teams.
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Kevin J Xph

Need permiss to watch

I cant watch the game video until Im granted permission. The game has started. Please grant permission so I can watch
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Shawndra H

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Verified Reviewer
| map-marker Albuquerque, New Mexico

Subscription refund

Got subscription by accident and need a refund please. Been using it for a long time but I do not need subscription
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Donavin Zgu

My daughter was charged while on a free 7 day trial

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My daughter was charged for having game changer but she was on a 7 day free trial. It expired on the 17th of February and she cancelled it the morning on the 17th of February
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Loss:
$75

Preferred solution: Full refund

User's recommendation: The phone number provided is *** sporting goods

Anonymous
map-marker Novi, Michigan

Download of player stats only available to staff, live game feed and app display on android

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Need ability to download player stats - if you can restrict what stats can be seen on the app, you should be able to allow personal or family to down load a single players stats. live game feed has to run through all play to "catch up" if you join late, this takes too long and is not needed. open the app should go direct to live feed. App will not rotate on android screen, would like to know if this is a device issue or the app., reading stats would be nice to rotate to landscape to see more at the same time.
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User's recommendation: don't expect for any real help if you are asking for the app to be fixed

Kenzington Wwl

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Verified Reviewer
| map-marker Charlottesville, Virginia

I signed up for premium pay membership an it still want let me see my sons stats

I signed up for premium subscription an it still want let me see my sons basketball stats status and then Ill
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Resolved
RichardR G

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Verified Reviewer

Resolved: Trying To Cancel

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Updated by user Oct 09, 2023

Company fixed the issue and I have been provided with apology. Got credit from Apple.

Original review Sep 09, 2023
I accidentally signed up for a one year subscription. I immediately tried to cancel it, but I got billed anyway. I would consider enrolling for one month.
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Loss:
$74

Preferred solution: Full refund

User's recommendation: Make sure you understand what your signing up for before you click accept.

Gerald D Jbi

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Verified Reviewer

Cancel my subscription do not use anymore.

My great grandkids have m oved on. Trying to close account with capital one. Have to cancel gamechanger first. Would appreciate any help I can get. Would u let me know how to cancel gamechanger.
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Daniel R Ink

I’m being charged 12.99 per month since August 2023 when I cancelled your service

zI cancelled your service in August 2023 and continue to be charged. I need a refund and a guarantee that this will finally be taken care of
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Loss:
$65

Preferred solution: Full refund

Mary O Uzk

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Verified Reviewer

I cannot access my features - prime memberships

I guess you can call me an unhappy customer. I have a prime subscription and I am shut out of important feature and also sound on streaming. My grandson is playing a playoff game NOW. You have made it difficult to contact someone who can help.
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Resolved
Karen S Ilr

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Verified Reviewer

Resolved: Subscription

Updated by user Aug 16, 2023

Turns out is was not a Game Changers fault. It was mine. I corrected the problem.

Original review Jul 16, 2023
I got an email regarding pissed consumer. When I went to verify my info it was someone else name. I have my account set up for annual renewal. I can see game on game changer but no sound like I used to have. In order to get sound it is asking for more money.
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Preferred solution: My full services restored

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